Who we are
Basework is a web design and local SEO agency operated by Muhammad Daud Gondal in Lahore, Pakistan. When this policy says “we”, it means Basework. You can reach us at daud_x_777@gmail.com or on WhatsApp at +92 305 5145040.
What we collect
When you send a free audit request, we collect your name, WhatsApp number, what your business does, your city, your website link (if you give one) and your budget range. If you use our price calculator and message us on WhatsApp, we also receive the choices you made and anything you write in the chat.
If you become a client, we may also receive your business details, photos, logos, text for your website, and, where needed for the project, access to your domain, hosting or Google Business Profile.
We do not ask for card numbers or online payment details on this website. Nothing is paid through this site.
How we use it
We use your details to:
- reply to your audit request and send you your audit
- prepare a quote and book a call
- build, host and improve your website and run your SEO, if you hire us
- keep records of our work together
- understand how the website is used, so we can improve it
We contact you only about your request or your project. If we ever want to send you anything else, we will ask first.
Where your details are stored
Audit requests are stored in a Google Sheet and sent to our email. Conversations happen on WhatsApp. This website is hosted on Vercel. These services process data under their own terms and may store it on servers outside Pakistan.
Who can see it
Only us and the people who work on your project. We do not sell your data. We share it only with the tools named above, and when the law requires us to.
Client logins and project files
If you give us access to your hosting, domain or Google Business Profile, we use it only for your project. We ask that you share it through a secure method, and we recommend changing the passwords once the work is finished. We do not keep your passwords longer than the project needs.
How long we keep it
- Audit requests with no project: up to 12 months, then deleted.
- Client records: for the length of the project plus 2 years, then deleted, unless the law requires us to keep them longer.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it. Message us by email or on WhatsApp, and we will reply within 14 days. If you ask us to stop contacting you, we will stop.
Children
This website is for business owners. It is not meant for anyone under 18, and we do not knowingly collect their details.
Keeping your data safe
We take reasonable steps to protect your details, including limiting who can see them. No online service is completely secure, so we cannot promise absolute protection.
Changes to this policy
If we change this policy, we will update the date at the top. If a change is significant, we will say so on this page.
Contact
Muhammad Daud Gondal, Basework